Acceptable Use Policy
Last updated:
This Acceptable Use Policy ("AUP") governs all content you create, upload, or generate with the AI features of Consistent Character AI. It is part of our Terms of Service. By using the service, you agree to this policy.
Prohibited Content
You may not use the service to create, upload, request, or distribute any of the following:
1. Sexual / NSFW Content
Pornographic, sexually explicit, or sexually suggestive content, including nudity intended to arouse. This applies to both realistic and stylized (anime, cartoon, illustrated) characters.
2. Violence / Gore
Graphic depictions of violence, gore, mutilation, torture, or cruelty toward people or animals, or content that glorifies or incites real-world violence or terrorism.
3. Hate Speech
Content that attacks, demeans, dehumanizes, or promotes discrimination or violence against people based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic, including hate symbols and extremist propaganda.
4. Child Safety (CSAM) — Zero Tolerance
Any sexual, sexualized, or exploitative depiction of minors (real, fictional, stylized, or age-ambiguous characters presented as minors), and any content that endangers, grooms, or harms children. We apply a zero-tolerance standard: violations result in immediate permanent account termination, and where required by law we report to the National Center for Missing & Exploited Children (NCMEC) or the relevant authorities.
5. Deepfakes / Impersonation
Generating the likeness of a real person without their consent — including public figures — in a way that misleads, defames, harasses, or sexualizes them; fabricated content presented as authentic (fake news imagery, fraudulent evidence); or impersonation intended to deceive.
6. Copyright / Trademark Infringement
Uploading reference images you have no right to use, or deliberately generating content that reproduces copyrighted characters, artwork, logos, or trademarks in a way that infringes third-party intellectual property rights. You are responsible for ensuring you hold the necessary rights to any reference material you upload.
Also prohibited: content that facilitates illegal activity (weapons manufacturing instructions, drug synthesis, fraud, malware), self-harm promotion, and content violating applicable local laws.
Content Moderation
We moderate both the prompts and reference images you submit (inputs) and the generated results (outputs):
- Automated review. Inputs and outputs are automatically scanned in real time by the safety filters built into the AI models we use, plus our own keyword and policy filters. Requests that trigger these filters are blocked before generation.
- Human review. Flagged content and user reports are reviewed by our team, which makes the final enforcement decision.
- Periodic audits. We regularly sample generated content to evaluate and improve the accuracy of our moderation systems.
Enforcement
Depending on the severity and frequency of the violation, we take one or more of the following actions:
- Warning — for a first minor violation.
- Content removal — the violating content is deleted from our systems.
- Feature restriction — generation features are limited or disabled for your account.
- Account suspension — access is suspended pending review.
- Permanent termination — your account is permanently banned; no refund is issued for remaining credits in cases of serious violations.
- Legal referral — where the law requires (e.g. CSAM, terrorism), we preserve evidence and report to law enforcement.
Zero-tolerance categories (child sexual abuse material, terrorism promotion, non-consensual sexual deepfakes) skip the ladder and result in immediate permanent termination. We aim to action reports of severe violations within 24 hours.
Reporting Violations
If you encounter content that violates this policy, report it to support@consistentcharacterai.com with the subject "Content report". Include a link or screenshot of the content and a short description of the violation. The mailbox is monitored by our team; we acknowledge reports within 2 business days and prioritize child-safety reports for immediate action.
Appeals
If you believe your content or account was actioned in error, reply to the enforcement notice or email support@consistentcharacterai.com within 14 days. We review appeals within 5 business days.
Changes to This Policy
We may update this policy as laws, model capabilities, and platform risks evolve. Material changes will be reflected by updating the date at the top of this page.